Privacy Policy
This privacy policy applies to the services provided by Elsie & June, contactable at info@elsieandjune.com. We value our customers' privacy and are committed to handling the personal information you share with us securely and confidentially.
Information we collect
We collect personal information that you provide when you place an order or create an account, including:
- Full name
- Address details
- Email address
- Phone number
- Payment information
- IP address and device information
- Activity on our website
How we use your information
Your personal information is used for the following purposes:
- Processing and delivering your orders
- Providing customer service and support
- Sending updates and relevant information about your orders or our services
- Improving our website and the overall customer experience
Sharing your information
We only share your information with third parties where it is necessary in order to provide our services — for example, payment providers, shipping carriers, or where required by law.
Overseas disclosure
Some of our service providers are located outside Australia, which means your personal information may be disclosed to and stored in overseas countries in the course of providing our services to you.
Data retention
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law.
Cookies
Our website uses cookies to improve functionality, analyse visitor behaviour and support marketing activities. You can manage your cookie preferences through your browser settings.
Your rights
You have the right to access, correct or delete your personal information. You may also object to the processing of your information or request data portability. To exercise these rights, please contact us at info@elsieandjune.com.
Complaints
If you believe we have mishandled your personal information, please contact us first at info@elsieandjune.com so we can address it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact
If you have any questions or concerns about this privacy policy, please contact us at info@elsieandjune.com.